Our Customer Reviews

4.6 Over 71 Reviews

R. LaSalle 1 month ago

⭐️⭐️⭐️⭐️⭐️ Outstanding customer service from start to finish! The owner and his wife truly went above and beyond to ensure we were completely happy with our first purchase of a used baby grand piano. Their commitment to customer satisfaction, responsiveness, and willingness to stand behind their product was exceptional. Every concern was handled immediately and with genuine care. It’s rare to find this level of integrity and personal service today. We couldn’t be happier and would highly recommend them to anyone looking for a new or used piano!

Annpey Pong 2 months ago

I recently bought a baby grand piano from this store, and I absolutely love it. Dennis was incredibly knowledgeable, pleasant, and patient in showing me around and helping me explore the different options. They have a wide variety of pianos to choose from, which made the experience even better. The price was very fair for such high-quality pianos, and I was especially happy that my piano was delivered to my home just two hours after my purchase. I would definitely recommend this store to anyone looking for a piano.

Jeremy Lopez 2 months ago

We love B natural! We bought a grand piano there and our three kids take lessons. It's an old-school, family-run, pen-and-paper business where you are always dealing with the owners and where no one is hiding behind a computer screen. Piano inventory is great, teachers are great, prices for both instruments and lessons are very reasonable, and the warranty- and trade-up policies on pianos are generous. We stumbled upon the place (it's in kind of an unassuming location) a few years ago and are now customers for life.

Curtis Zamore 4 months ago

Detailed and in-depth teaching of the piano. Mr. Mike understands the students and teaches them with patience and passion.

Deborah Sweet 5 months ago

Great service, knowledgeable employees wonderful teachers. Highly recommend.

Laura Ferris 10 months ago

I bought a used Yamaha upright here in August after scouring Facebook marketplace and deciding it was not worth the uncertainty of how people maintain their piano. My daughter's piano teacher also bought her piano here. Doug was extremely knowledge, helpful, and he himself was a great pianist. I could not be happier with the quality, communication, and they take care of the professional transportation and 1st tuning included in price. Highly recommend if you are serious about a good quality piano that will last for years to come!

JthePerson 2 11 months ago

Highly recommended. An excellent selection of instruments; overall a great experience. Acquire for yourself or your child a real acoustic piano to practice on and play today! If there are room constraints, buy a digital piano, but there is nothing like a real acoustic piano, and this store has a great selection of both acoustic and digital. Most importantly, with good people at the helm.

Adrita Mukhopadhyay 12 months ago

My son loves learning piano here. Thank you Miss Cheryl!!

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J. Strauss & Son

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B Natural Pianos & Music School

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J. Strauss & Son

J. Strauss & Son 48″ Professional Upright Piano – Model B7 – Traditional African Mahogany

J. Strauss & Son 6′ 2″ Grand Piano – Model GJ-87 – Mahogany Polish

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